The idea was really to spread the loss over the many versus the fewCompanies can either be the low-cost provider in their chosen market (and there can only be one "low cost provider"), or they must differentiate themselves from their competition. Insurance companies are able to defray the ultimate cost of the insurance by generating a little bit of investment profit at the same time. Insurance companies are able to achieve economies by providing that service to large numbers of people, rather than us, as individuals, having to absorb losses ourselves or go out and try to put together consortiums. The idea is that an insurance company makes money by providing a service to individuals who desire catastrophic financial protection. The remainder of their profits needs to come from underwriting profit - paying out fewer dollars in losses and operating expenses than they take in, in the form of premiums. Insurers make money by producing a relatively modest margin on an underwriting basis and by investing the premiums collected in relatively conservative fixed return investment vehicles, in order to achieve part of their profits.As policyholders, we buy insurance because we never know when something bad might happen to us. Insurance, when it does work, collects an adequate premium from the relative many to absorb the losses of the relative few. But as insurance companies have broadened coverage in recent years, they've done so with a mind toward protecting policyholders from most losses without achieving a sufficient increase in the premium rates they charge. Ship owners all threw in, and if any one of them lost their ship, then everybody would pitch in to help cover the loss of the individual ship. The creation of Lloyd's of London was to protect ship owners against the sinking of an individual ship. We develop deep and enduring relationships with our business partners. We service our products exceptionally well, both for our producing agency force as well as for the policyholder. We bring those products to market through a variety of distribution channels. We offer unique specialty personal lines products that others don't understand as well as we do. We are not the low-cost provider in our chosen product lines nor in our chosen markets. Our company actually attempts to differentiate itself in all of these ways. Other companies differentiate themselves by offering coverage for unique or hard-to-place risks, and still others by providing superior service or by being easy to do business with. That brand name allows them to be almost omnipresent. Some companies differentiate through advertising, by establishing a household brand name such as Allstate or State Farm. |